At dawvoi®, we want shopping for your next playful discovery to feel clear and straightforward. Below, you’ll find information about checkout, payment verification, charges, and discounts.
Your Order Total
Before submitting payment on dawvoi.com, you can review your selected products, applicable discounts, shipping fees, taxes, and final order total.
Please check your order details and the displayed currency carefully before completing your purchase.
Your bank or payment provider may apply currency conversion charges, foreign transaction fees, or other bank fees. These charges are determined by your provider and are outside our control.
Paying for Your Order
Available payment methods are shown at checkout. The options offered may depend on your location, selected currency, device, and payment provider.
Choose one of the displayed methods and follow the prompts to complete your purchase. All orders are subject to payment authorization, verification, and fraud-prevention checks.
If Your Payment Needs Verification
Your bank or payment provider may ask you to confirm your identity or authorize the transaction. They may also decline a payment or place a temporary authorization hold.
We cannot control payment approval decisions or the time your provider takes to process or release a hold. For questions about a declined transaction or pending authorization, contact your bank or payment provider.
Using a Discount Code
Enter your discount code before completing checkout and check that the discount appears in your order total.
Unless the offer states otherwise, discount codes:
- Cannot be combined with other discount codes.
- Cannot be exchanged for cash or transferred.
- Cannot be applied to an order after checkout is completed.
Please review any eligibility requirements, exclusions, or expiration dates associated with your offer.
Checkout Security
Checkout is processed through Shopify and authorized payment providers using security measures designed to protect transaction information.
When placing an order, use a trusted device, an up-to-date browser, and a secure internet connection.
For your protection, do not send full payment card numbers, card security codes, passwords, or one-time verification codes to customer support by email.
Help with Payments
If you have questions about checkout, an order charge, or a discount, please contact our team. For an existing purchase, include your order number and the email address used at checkout.
Email: service@dawvoi.com
Phone: +852 4406 757
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Business Information
dawvoi® is owned and operated by Hubei Xinran Trading Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through dawvoi.com.
Brand Name: dawvoi®
Website: dawvoi.com
Company Name: Hubei Xinran Trading Co., Ltd.
Registered Address:
Office 1204, No. 188 Yanjiang Avenue, Wujiagang District, Yichang, Hubei, China.